Front Office Assistant (Arabic only)

Experience - Minimum 2 years with any 4* - 5* hotel.JOb description - Performaing day to day function at the front office deapartment, To ensure that guest profiles in the hotel's property management system are updated correctly and swiftly after check-in, To handle guest complaints, comments, problems/requests and other incidents in a professional & efficient manner, to document all complaints and incidents properly and to ensure that the Front Desk Supervisor,Night Manager and (Assistant) Front Office Manager are fully informed about all complaints/issues, Updation guest profile in Police Report, To be fully aware of all activities taking place in the hotel, the city and the region, so that guests consistently receive up-to-date and correct information. Suitable candidates to forward CV's to : hrd_cg@yahoo.com